Terms & Conditions

These Terms & Conditions govern all direct bookings made with Chayah Villa Group for our villas in Legian and Seminyak, Bali. By booking a stay with us, you agree to the terms below. [CONFIRM: legal review pending].

Booking & Payment

A deposit secures your booking, with the balance due before arrival. Accepted payment methods will be confirmed. [CONFIRM]

Cancellations & Refunds

Cancellation policies vary by villa and season, and refund eligibility depends on the notice given. [CONFIRM]

Check-In & Check-Out

Standard check-in is from 2:00 PM and check-out by 11:00 AM, with early or late arrangements available on request. [CONFIRM]

Guest Responsibilities

Guests are responsible for the villa and its contents during their stay and must report any damage promptly.

Liability

Chayah Villa Group is not liable for loss, injury, or damage beyond what is required by Indonesian law. [CONFIRM: legal wording]

Changes to These Terms

Chayah Villa Group may update these terms from time to time. The version in effect at the time of booking applies.

Questions about these terms? Contact us at chayahbali@gmail.com or visit our Contact page.